Legal
Privacy Policy
Last updated 20 June 2026
This Privacy Policy explains how Luxorda Group (“Luxorda”, “we”, “us”, or “our”) collects, uses, and safeguards personal information when you visit this website or contact us. We are committed to protecting your privacy and handling your information responsibly and in accordance with applicable data-protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who we are
Luxorda Group is a private holding company headquartered in the United Kingdom. For the purposes of applicable data-protection law, Luxorda is the data controller for personal information processed through this website. If you have any questions about this policy or how we handle your information, contact us at enquiries@luxorda.group.
2. Information we collect
We aim to collect as little personal information as possible. We may process:
- Information you provide. When you contact us by email, we receive your name, email address, and the content of your message, along with any other details you choose to share.
- Information collected automatically. Like most websites, our hosting infrastructure may record limited technical data such as IP address, browser type, referring page, and access timestamps. This is used for security and to keep the site running reliably.
3. How we use your information
We use the information described above to:
- respond to enquiries and correspondence you send us;
- operate, maintain, and secure this website;
- detect, prevent, and address technical issues or misuse; and
- comply with our legal and regulatory obligations.
4. Legal bases for processing
Under the UK GDPR, we rely on the following legal bases: our legitimate interests in responding to enquiries and operating a secure website; your consent where you have provided it; and compliance with legal obligations where processing is required by law.
5. Cookies
This website does not use advertising or third-party tracking cookies. Any cookies set are strictly necessary for the site to function. You can control or delete cookies through your browser settings; doing so will not affect your ability to read this site.
6. Sharing your information
We do not sell your personal information. We may share it only with:
- Service providers who help us operate the website and communications (for example, hosting and email providers), under appropriate confidentiality and data-protection terms; and
- Authorities or advisers where disclosure is required to comply with the law, enforce our rights, or protect the safety of others.
7. International transfers
Where personal information is transferred outside the United Kingdom, we take steps to ensure it is protected by appropriate safeguards, such as standard contractual clauses or transfers to jurisdictions recognised as providing an adequate level of protection.
8. Data retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, to comply with our legal obligations, and to resolve disputes. Enquiry correspondence is kept for as long as needed to address your request and a reasonable period thereafter.
9. Your rights
Subject to applicable law, you may have the right to access, correct, or erase your personal information; to restrict or object to its processing; and to request portability of the information you have provided. To exercise any of these rights, contact us at enquiries@luxorda.group. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at ico.org.uk.
10. Security
We use reasonable technical and organisational measures to protect personal information against unauthorised access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
11. Third-party links
This website may link to other websites, including those of our portfolio companies. We are not responsible for the privacy practices of those sites, which are governed by their own privacy policies. We encourage you to review them.
12. Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.
13. Contact us
For any questions or requests regarding this policy or your personal information, please contact enquiries@luxorda.group.